About Us

At TLC Animal Hospital, we’re more than just a clinic—we’re a family dedicated to the health and happiness of your beloved pets. Since 1978, we’ve been serving the community with a commitment to excellence in veterinary care and truly superior customer service.

Learn About Your Clinic

About Us
A Legacy of Care

Our hospital was first established by Dr. Guy Johnsen and his wife, Kathy Johnsen, whose founding vision guides us to this day. That legacy of compassionate, high-quality care has been enthusiastically embraced by our current leadership team: Dr. Vicki Dashley and Dr. Alfredo Lara.

Drs. Dashley and Lara, along with our entire dedicated staff, are committed to providing the understanding, dedication, and expertise your pet deserves.

What We Do

At TLC Animal Hospital, our focus is on providing exceptional, Fear Free certified veterinary care for every pet who walks through our doors. From preventive exams and vaccinations to advanced diagnostics and surgical procedures, our team takes a personalized approach to your pet’s health and comfort.

We believe that great medicine begins with compassion. Our veterinarians take the time to understand your pet’s unique needs, easing anxiety with gentle handling, calming environments, and positive reinforcement.

Whether your companion needs a wellness visit, dental care, or urgent treatment, you can trust that we’ll combine medical expertise with genuine care to keep tails wagging and hearts happy.

Appointments & Walk-Ins

Appointments are encouraged so we can prepare for your pet’s visit and provide the dedicated attention they deserve. However, we also understand that pet care doesn’t always fit neatly into a schedule—that’s why walk-ins are welcome at any time. Whether it’s a quick concern or a last-minute visit, we’ll do our best to see your pet promptly. For anesthetic procedures and non-emergency surgeries, appointments are required to ensure the highest level of safety and comfort.

Meet Our Dedicated Team

Dr. Vicki Dashley

Dr. Vicki Dashley

DVM

Born and raised in El Paso, Dr. Dashley graduated Magna Cum Laude from Texas A&M in 2010. She is a Fear Free Certified Professional, focusing on internal medicine, surgery, behavior, and providing quality, compassionate care. She has 5 dogs and 4 cats.

Read Bio
Dr. Alfredo Lara

Dr. Alfredo Lara

DVM

Dr. Lara moved to El Paso after practicing in Juarez, Mexico, and achieved his DVM certification through ECFVG. He has been with TLC Animal Hospital ever since. He enjoys photography, played basketball in college, and has a personal interest in the Bovine field. He has one cat named Charlie.

Read Bio
Dr. Brenda Castorena

Dr. Brenda Castorena

DVM

An El Paso native, Dr. Castorena received her DVM from Oklahoma State after working as a veterinary technician for three years. Her professional interests include internal medicine and soft tissue surgery. She dedicates her days off to volunteering for spays and neuters at El Paso Animal Services.

Read Bio
Dr. Priscilla Garcia

Dr. Priscilla Garcia

DVM

Dr. Garcia graduated from Colorado State in 2006. She believes veterinary medicine is a unique profession that brings people together, and she remains dedicated to continuous learning. Her strong interests are internal and preventive medicine. She enjoys cooking and raising her twin daughters.

Read Bio
Dr. Priscilla Rubio

Dr. Priscilla Rubio

DVM

Dr. Rubio has been part of the TLC Animal Hospital family since 2016, progressing from volunteer to doctor. She completed her DVM at Texas A&M. Her passion is driven by being the voice for the voiceless and fostering lasting relationships with both pets and clients.

Read Bio
Dr. Cristina Ramirez

Dr. Cristina Ramirez

DVM

A proud El Paso native, Dr. Ramirez earned her DVM Cum Laude from Texas A&M in 2023. Inspired by her family's small business roots, she is passionate about making a lasting impact on her patients and the community. She gained hands-on experience as a veterinary technician.

Read Bio

Trusted Care: Hear From Our Community

Posted on Google Google
Ava Kishpaugh profile picture
Ava Kishpaugh
7 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
About Us
+0
Brought my new (stray) kitten in for vaccines. Waited about 2 hours as a walk in which was to be expected. Dr Ramirez was great. Exam was done in the room then my pet was taken for bloodwork and vaccines.
Posted on Google Google
Sophia Jackson profile picture
Sophia Jackson
10 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I absolutely love this clinic, I am so glad to have found it. Dr.Lara has been great with our pup, and I plan to bring my two cats in as well. I feel like all of staff has been super kind, and has answered any and all questions, and really put me and my husband at ease as new dog owners. An added bonus is the military discount on Tuesday!!! I would definitely recommend Dr.Lara and the clinic as a whole!
Posted on Google Google
Ruly Diaz profile picture
Ruly Diaz
13 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I felt well n love having my bunnies get check n knowing they were going to take care of them n all my questions were answered promptly I'm so satisfied with the service n treatment my bunnies got.
Posted on Google Google
David Gonzalez profile picture
David Gonzalez
15 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great place they took very good care of my dog it only took about 12 hours for my dog to recover completely from the dental procedure.Veterinary is an excellent person and he loves Flautas from juaritos 🤭😁👌
Posted on Google Google
sreyno01 profile picture
sreyno01
16 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
About Us
+0
My female cockatiel was very sick with an egg binding infection and metal poisoning. I felt that she was on her last leg and was so distraught. The bird vet there and the staff was so understanding and really put my cockatiel Feathers first. They saved her life and only charged me for the fluids and were so positive. My Feathers is still with us today and she is going strong!!! Thank you so much! I trust all my parrots to TLC.. the title means what it says!!!
Posted on Google Google
Carmen Althoff profile picture
Carmen Althoff
16 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My cat has a broken jaw, I had taking him to his regular vet but they ended referring us to TLC hospital. We will switch to the new vet hospital. They’re very professional and knowledgeable
Posted on Google Google
Olga Zubia profile picture
Olga Zubia
20 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I will highly recommend TLC to family and friends because they go beyond the norm to make the experience favorable.
Posted on Google Google
Jesse Astorga profile picture
Jesse Astorga
21 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I brought my dog in because he was lethargic, had difficulty walking, loss of appetite and would no longer participate in normal activities. After the excellent staff and vet evaluated him we we told what the problem was in detail that was easy to understand. We we given medication to give at home. The next morning he actually walked out of the bedroom surprising all of us. The cost was a little high but what isn’t nowadays. I highly recommend this location.
Posted on Google Google
Nick profile picture
Nick
24 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Our cat was attacked by a dog during the night, and we called right at 8 a.m. There were no appointments left, but we were allowed to come in anyway. We waited two hours—which was perfectly fine given that we didn't have an appointment! The veterinary nurses were very nice, and the vet was truly lovely and really understood our cat. She examined him thoroughly and didn't try to push any unnecessary services on us! She also gave us tips for his anxiety and reminded us about his vaccinations. The price was absolutely reasonable! I’m glad to have found a good vet!
Posted on Google Google
Bertha G profile picture
Bertha G
30 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Took my rabbit, no appt was needed. This is a very busy place. We had to wait but time went by fast as there were so many clients taking their pets. So you lose track of time seeing all these different pets being brought in. Big dogs, small dogs and no fighting amongst them. Animals seem to behave and have better manners than us humans, because no matter the breed they seemed to respect their space. There was plenty of room plenty of seating and very nicely divided so you don't feel crowded. Both humans and pets have their space. They were efficient in taking care of my rabbit Hope. Explained everything in human terms so I understood. Will be taking Hope back and taking ThumPeu in for a checkup as well. Thank for you to the Drs and personal for dedicating yourselves to this profession. We need people like you.

Our Location