About Us

At TLC Animal Hospital, we’re more than just a clinic—we’re a family dedicated to the health and happiness of your beloved pets. Since 1978, we’ve been serving the community with a commitment to excellence in veterinary care and truly superior customer service.

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About Us
A Legacy of Care

Our hospital was first established by Dr. Guy Johnsen and his wife, Kathy Johnsen, whose founding vision guides us to this day. That legacy of compassionate, high-quality care has been enthusiastically embraced by our current leadership team: Dr. Vicki Dashley and Dr. Alfredo Lara.

Drs. Dashley and Lara, along with our entire dedicated staff, are committed to providing the understanding, dedication, and expertise your pet deserves.

What We Do

At TLC Animal Hospital, our focus is on providing exceptional, Fear Free certified veterinary care for every pet who walks through our doors. From preventive exams and vaccinations to advanced diagnostics and surgical procedures, our team takes a personalized approach to your pet’s health and comfort.

We believe that great medicine begins with compassion. Our veterinarians take the time to understand your pet’s unique needs, easing anxiety with gentle handling, calming environments, and positive reinforcement.

Whether your companion needs a wellness visit, dental care, or urgent treatment, you can trust that we’ll combine medical expertise with genuine care to keep tails wagging and hearts happy.

Appointments & Walk-Ins

Appointments are encouraged so we can prepare for your pet’s visit and provide the dedicated attention they deserve. However, we also understand that pet care doesn’t always fit neatly into a schedule—that’s why walk-ins are welcome at any time. Whether it’s a quick concern or a last-minute visit, we’ll do our best to see your pet promptly. For anesthetic procedures and non-emergency surgeries, appointments are required to ensure the highest level of safety and comfort.

Meet Our Dedicated Team

Dr. Vicki Dashley

Dr. Vicki Dashley

DVM

Born and raised in El Paso, Dr. Dashley graduated Magna Cum Laude from Texas A&M in 2010. She is a Fear Free Certified Professional, focusing on internal medicine, surgery, behavior, and providing quality, compassionate care. She has 5 dogs and 4 cats.

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Dr. Alfredo Lara

Dr. Alfredo Lara

DVM

Dr. Lara moved to El Paso after practicing in Juarez, Mexico, and achieved his DVM certification through ECFVG. He has been with TLC Animal Hospital ever since. He enjoys photography, played basketball in college, and has a personal interest in the Bovine field. He has one cat named Charlie.

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Dr. Brenda Castorena

Dr. Brenda Castorena

DVM

An El Paso native, Dr. Castorena received her DVM from Oklahoma State after working as a veterinary technician for three years. Her professional interests include internal medicine and soft tissue surgery. She dedicates her days off to volunteering for spays and neuters at El Paso Animal Services.

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Dr. Priscilla Garcia

Dr. Priscilla Garcia

DVM

Dr. Garcia graduated from Colorado State in 2006. She believes veterinary medicine is a unique profession that brings people together, and she remains dedicated to continuous learning. Her strong interests are internal and preventive medicine. She enjoys cooking and raising her twin daughters.

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Dr. Priscilla Rubio

Dr. Priscilla Rubio

DVM

Dr. Rubio has been part of the TLC Animal Hospital family since 2016, progressing from volunteer to doctor. She completed her DVM at Texas A&M. Her passion is driven by being the voice for the voiceless and fostering lasting relationships with both pets and clients.

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Dr. Cristina Ramirez

Dr. Cristina Ramirez

DVM

A proud El Paso native, Dr. Ramirez earned her DVM Cum Laude from Texas A&M in 2023. Inspired by her family's small business roots, she is passionate about making a lasting impact on her patients and the community. She gained hands-on experience as a veterinary technician.

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Trusted Care: Hear From Our Community

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Nick profile picture
Nick
3 days ago
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Our cat was attacked by a dog during the night, and we called right at 8 a.m. There were no appointments left, but we were allowed to come in anyway. We waited two hours—which was perfectly fine given that we didn't have an appointment! The veterinary nurses were very nice, and the vet was truly lovely and really understood our cat. She examined him thoroughly and didn't try to push any unnecessary services on us! She also gave us tips for his anxiety and reminded us about his vaccinations. The price was absolutely reasonable! I’m glad to have found a good vet!
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Bertha G profile picture
Bertha G
9 days ago
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Took my rabbit, no appt was needed. This is a very busy place. We had to wait but time went by fast as there were so many clients taking their pets. So you lose track of time seeing all these different pets being brought in. Big dogs, small dogs and no fighting amongst them. Animals seem to behave and have better manners than us humans, because no matter the breed they seemed to respect their space. There was plenty of room plenty of seating and very nicely divided so you don't feel crowded. Both humans and pets have their space. They were efficient in taking care of my rabbit Hope. Explained everything in human terms so I understood. Will be taking Hope back and taking ThumPeu in for a checkup as well. Thank for you to the Drs and personal for dedicating yourselves to this profession. We need people like you.
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Eddie Romero profile picture
Eddie Romero
12 days ago
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Be prepared, front desk is very rude and dismissive. Techs and Vets are very kind and loving. They're the main reason I'm giving them a 4 star.
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Charles Thomas profile picture
Charles Thomas
19 days ago
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I took my dog Pancho to TLC last year for a rattlesnake bite and yesterday I had my dog Sophie spayed. They are super-kind and compassionate to animals and the vets and staff are 1st class. If you come in as a walk-in there could be a wait since they are often busy but that's understandable.
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Corissa Liu profile picture
Corissa Liu
20 days ago
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Love this vet office!! Always caring with my fur babies!!!
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Myra Valencia profile picture
Myra Valencia
31 days ago
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Excellent, a little expensive but worth it. Our baby Scrappy was given the best care possible with the staff and Dr. Lara and X-ray tech.
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Patsy Goodwin profile picture
Patsy Goodwin
36 days ago
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TLC Animal Clinic provided such a great experience! The staff was friendly, caring, and professional, and they truly treated my pet like family. Highly recommend TLC Animal Clinic!
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Patsy Saucedo profile picture
Patsy Saucedo
39 days ago
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I brought my 17 year old Chihuahua "Clair" in after I accidentally stepped on her. I was incredibly worried, but Dr Lara thoroughly examined her and confirmed that nothing was broken. Even though everything looked good on the initial exam, my dog kept limping. Dr Lara recommended a course of laser therapy, which worked wonders. He stated she needed time because she was like a 90 year old lady. Kudos to Christian, Vivian, Diego, and Mario the veterinary technicians who took her back who were incredibly caring, gentle and kept her safe. Thanks to Dr Lara smart recommendations and the wonderful staff my Clair is better. If you want a vet clinic that truly cares about your pet, this is the place!!
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E. profile picture
E.
39 days ago
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Today I woke up to an emergency for my little kitty. I drove as fast as I could but the lights kept me from rushing. I finally made it to TLC and we ran in holding my baby who was having problems breathing. We told the staff to please help my baby and the staff rushed and took my baby to the back. I want to thank you for that. After 3 minutes we got taken into a room and Dr. Garcia came in and told us the news that no pet parent wants to hear or ever are ready to hear. She was caring and very compassionate. My daughter and I made the hardest decision but we did it out of love. We spent a small amount of time with our kitty, our baby. He was suffering that's why we didn't spend a lot of time with him. We told him how much he was loved and we said our good byes. Dr. Garcia came in and she put our baby to sleep. Thank you so much all that you did and for caring so much. Thank you to the vet tech who walked us out to the side and who also showed us that he cared and offering us comfort. Thank you all.
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Paty Zavala, MBA Realtor profile picture
Paty Zavala, MBA Realtor
39 days ago
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Very helpful and compassionate staff.

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