What to Expect at TLC Animal Hospital in El Paso, TX
At TLC Animal Hospital, we’re committed to providing a calm, welcoming environment where pets receive exceptional care and pet parents feel confident in every step of the visit. Our Fear Free Certified team and AAHA-accredited facility are dedicated to ensuring your pet’s comfort, safety, and well-being from check-in to checkout.
Our Fear-Free Approach
We understand that veterinary visits can sometimes be stressful for pets. That’s why our hospital is thoughtfully designed to create a peaceful experience:
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Separate waiting areas for dogs and cats
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Soothing music and anti-anxiety pheromone diffusers
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Nonslip exam tables and scale surfaces
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Gentle handling by trained Fear Free Certified staff
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Plenty of tasty treats for both dogs and cats
Every detail in our clinic is aimed at reducing fear, anxiety, and stress, so your pet can enjoy a positive visit every time.
What Happens During Your Appointment
When you arrive, our friendly front desk team will check you in and make sure your pet feels comfortable. A veterinary technician will then escort you to an exam room and begin the initial assessment.
Your Pet’s Initial Evaluation Includes:
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Recording your pet’s weight, temperature, heart rate, and respiratory rate
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Reviewing your pet’s medical history and current behavior
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Discussing any recent changes in appetite, activity, or mood
One of our experienced veterinarians will then perform a nose-to-tail physical exam and talk through any diagnostic, preventive, or treatment recommendations. We’ll always take the time to answer your questions and explain all options before proceeding with care.
Call us at : (951)592-6200
How to Prepare for Your Visit
To help make your visit smooth and productive, please bring:
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Any previous vaccination or medical records
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The name and contact information of your prior veterinarian (if applicable)
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A note of the food brand, type, and daily amount your pet eats
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Details on any flea/tick, heartworm, or over-the-counter medications
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A list of questions or health concerns you’d like to discuss
If you’ve noticed changes in your pet’s behavior, appetite, weight, drinking habits, or bathroom routines, jot them down to share with our staff — these details help us provide the best possible care.